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Privacy and Security

Wild Fish commits itself to the highest standards of Internet privacy and security. We do not sell, trade or rent your personal information to others. Your contact information may only be used to contact you only if needed and expressively agreed upon by you. All of the customer data we collect is protected against unauthorized access.

Financial information that is collected is used only to bill the purchaser for products and services, and this information is collected only at the time of a transaction. All credit card Information is physically stored and handled separately by Worldpay, the number one in Credit Card processing and a subsidiary of the Royal Bank of Scotland.

Wild Fish and its technical partners have security measures in place to protect against the loss, misuse or alteration of the information under our control. When you sign up, place orders, or access your shopping cart, we offer the use of a secure server.

For your security, Wild Fish employs the latest version of Secure Socket Layer Technology (SSL). This technology encrypts your account and credit card information.

Our Thawte and eGuardian Certificate assures you of the highest levels of online safety available today.

 

Here is our privacy policy in full length approved by eGuardian:

To better protect your privacy, we provide this privacy policy notice explaining our online information practices and the choices you can make about the way your information is collected and used. 

The Personal Information We Collect

This privacy policy notice applies to all information collected in the Wild Fish Gems Web site.  The types of personal information collected in these pages are: name, address, email address, phone number, and etc.  We do not collect, nor retain personal financial information, i.e. credit card or personal banking information on any page in this Web site.

We DO NOT collect any personal information from our site visitors and/or Web site clients by way of cookies or beacons, (non-identifying and aggregate information).  We DO NOT permit any entity to contact or retrieve personal information from our site visitors. We DO NOT release any information including any personally identifiable information about you, nor do we allow anyone to identify you individually with information we have collected.

How Your Personal Information Is Used

Personally identifiable information collected by Wild Fish Gems will ONLY be used strictly for the purpose of executing the business you entrust us with. We will use the information you provide about yourself when placing an order or request, only to complete that order or request.  We do not share this information with outside parties.  We use return email addresses to answer emails we receive.  Such email addresses are not used for any other purpose and are not shared with outside parties.

In rare occasions, we may also disclose personally identifiable information in a response to a court order, or at other times, when we believe we are reasonably required to do so by law.  Such disclosures will be made solely in conjunction with requests from law enforcement or like authorities, once deemed such disclosures are legally necessary.

Finally, we never use or share personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses, if applicable.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, maintain e-commerce security, and to ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure any personal information we collect online.  All information transmitted to Wild Fish Gems remains the property of Wild Fish Gems International and will not be released to third parties.  Be advised, that any information submitted to Wild Fish Gems is transmitted through a highly secure server using the latest encryption technology, (minimum 128 bit session encryption) ensuring the use of latest e-commerce security standards.

How You Can Correct Your Personal Information

Personally identifiable information that we collect online and maintain can be changed by simply contacting us. We use this procedure to better safeguard your filed personal information.  You can correct factual errors pertaining to your personally identifiable information by sending us a request that credibly reflects the error(s).  To protect the online privacy and e-commerce security of consumers, we will also take reasonable steps to verify your identity before making corrections.

Our Online Privacy Guidelines

Please note:  Wild Fish Gems is dedicated to upholding this stated privacy policy and our ongoing commitment to online privacy and e-commerce security.  Please take note of the following:

1.      We will safeguard, according to our strict standards of e-commerce security and confidentiality, any information our visitors or customers share with us.

2.      We will limit the collection and use of customer personal information to the minimum required in order to execute our business and to administer our e-commerce online operation.

3.      We will permit only authorized employees, who are trained in the proper handling of personal information, to have access to personally identifiable information.  In the highly unlikely event an employee violates this privacy policy, he or she will be subject to our normal disciplinary process, which may include termination from employment.

4.      We will not reveal personally identifiable information to any external organization or agency, unless we have been authorized to do so by the customer.

5.      We will always maintain control over the confidentiality of personally identifiable information. 

6.      Whenever we hire other organizations to provide support services, we will require them to legally accept our privacy policy, online privacy, and e-commerce standards, allowing us to periodically audit them for mandatory compliance.

7.      We will attempt to keep our client files complete, up to date, and accurate at all times.

 

How To Contact Wild Fish Gems

Should you have other questions or concerns about this privacy policy notice, or the privacy seal program, email at contact@wildfishgems.com.

If you feel your online privacy or security rights have been violated, please contact us immediately.

Privacy Policy - Closing Statement

In closing, we will continuously assess ourselves to ensure that our privacy policy is honored and respected at ALL times.  Furthermore, we will conduct our business in a manner that fulfills this privacy policy.  Personal information submitted to us will remain private and will only be used for the purposes of executing our business.  Your contact information is kept strictly confidential and will be only used solely for fulfilling our Web site certification and site privacy seal program obligations.

All information submitted to Wild Fish Gems will be erased after one year, unless we receive feed back from you.


 

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